I am Kelechi Onukogu, founder of Actko Consulting. Across twenty-five years at Wells Fargo, Barclays, Deutsche Bank, J.P. Morgan and NatWest, I led the enterprise transformation, governance and risk and controls functions that banks are now looking to automate. We help you identify which of that work an AI agent can run safely, and I stay the named, accountable executive overseeing it while it does.
Get in touch See the approachIt is still driven by regulatory response rather than capability, still rife with manual processes, and still run by thousands of staff doing repeatable, rule-based work by hand. No robust framework yet exists for what should be automated, governed or owned.
Potential reduction in bank costs from AI agents by 2030, according to BCG research.
Potential lift in bank profitability from AI agents by 2030, on the same research.
Of banking executives expect AI to be embedded in risk and compliance within three years. Governance has not kept pace.
Paid by banks and financial institutions in major AML and sanctions fines since 2000, when controls and processes fail, according to Financial Crime News.
At Barclays, I cut the bank-wide controls library from 40,000 to 16,000 and linked it to processes and risks, enabling a more dynamic Risk and Controls Self Assessment (RCSA) and the identification of controls for automation. At NatWest, I designed and executed the Bank-wide Process taxonomy that is now live and being embedded. Across twenty-five years at Wells Fargo, Barclays, Deutsche Bank, J.P. Morgan and NatWest, I ran the risk, controls and transformation functions banks are now handing to AI agents. I did not learn this from outside. I built it.
Throughout my career, I have partnered with Boards, Chief Executives and regulators to transform organisational capability, strengthen governance and build high performing teams capable of delivering sustainable change. My expertise spans enterprise transformation, operational resilience, governance, non-financial risk, technology enabled controls, organisational design and strategic execution.
As Chief Controls Officer, I have built organisations across Europe and Asia Pacific, with alignment to global teams in North America, while advising Boards on matters of governance, culture and regulatory confidence.
"Leadership is not about controlling risk. It is about creating organisations that people trust. Sustainable performance comes from combining disciplined governance with empowered people, clear accountability and purposeful leadership. The strongest organisations are not those with the most controls, they are the ones where culture, governance and execution reinforce one another." KELECHI ONUKOGU
Four services, each tied to a specific stage of moving repeatable operations from manual, fragmented work to a governed, AI-enabled one.
A focused assessment of your operation to identify which processes are repeatable, homogeneous and performed by large teams, and therefore ready for an AI agent, and which fragmented controls should be centralised first.
A narrowly scoped, defensible business case for deploying AI agents against the work identified in the diagnostic, with clear accountability at every step.
A Red, Amber, Green reporting framework for senior executives, refreshed daily, weekly or monthly, with the ability to drill down to root cause.
Ongoing advisory support as the senior, accountable human in the loop as AI agents are deployed across your operation.
Chief Risk Officers, Heads of Compliance, Chief Controls Officers, Chief Operating Officers and transformation leads at banks and financial institutions who want to simplify repeatable, high headcount operations without losing control or accountability.
A framework for identifying which parts of a bank's operation are repeatable, homogeneous and performed by hundreds of staff, and therefore ready for an AI agent, versus what needs centralising first.
Map the operating landscape to find fragmented, inconsistent controls and processes that should be centralised before anything is automated.
Deploy AI agents against the repeatable, high headcount work, such as transaction processing, document review, alert triage and exceptions, with a narrowly scoped business case.
A Red, Amber, Green dashboard for senior executives, drillable to root cause, with a human accountable for every high risk decision.
What I delivered in my own executive career, alongside one illustration of how Actko Consulting's diagnostic applies in practice.
Selected Experience as an ExecutiveDelivered in my own executive roles across Wells Fargo, Barclays, Deutsche Bank, J.P. Morgan and NatWest.
Led a multi-year transformation of operational and risk and controls functions across a global banking group, centralising fragmented controls across Europe, North America and Asia Pacific.
Redesigned a non-financial risk governance framework for a major bank, strengthening Board level reporting and regulatory confidence.
Specific client names are kept confidential. The following is a generic illustration of the type of work Actko Consulting would deliver, not a completed engagement.
An illustration of how the Operating Model Diagnostic applies to a bank's KYC and AML function: identifying which repeatable work is suited to AI agents, working alongside the bank's in-house digital and technology team, and producing a Board-ready governance dashboard.
If you are a Chief Risk Officer, Head of Compliance, Chief Controls Officer or Chief Operating Officer exploring where AI agents could simplify your operations, we would be glad to talk it through.